EASEOFCARE Service Programs
Datalogic ADC’s EASEOFCARE Service Programs provide superior life-cycle support to ensure that products are always operating at peak performance when you need them the most. Service Programs can be easily ordered at the time of product purchase guaranteeing that units are covered ‘out-of-the-box’, eliminating wasted time with product registration or subsequent order processing. Maintenance coverage provides you with access to Datalogic’s Support Team for easy product returns. You can also use the convenient on-line RMA web service for processing and managing returns, or you can contact the Datalogic Support Desk directly. Don’t wait until your product fails to figure out your maintenance options. The EASEOFCARE Service Programs provide you with the right choice to meet your service expectations – be it managing the total cost of ownership, having expanded repair coverage, or minimizing repair turnaround time. Comprehensive program offers rapid repair turnaround time of the same unit and also covers accidental breakage. The EASEOFCARE Service Programs are managed by Datalogic ADC, the same company that designed and manufactured your products, ensuring that you get the best service to protect your technology investment.
EASEOFCARE
• Normal wear and tear, component and parts failures covered.
• Factory upgrades at no additional costs
• Wavelink Avalanche® software maintenance for Mobile Computers
• Wavelink Terminal Emulation™ software maintenance for Mobile Computers
* Note: Factory warranty is product dependent and is typically defined in the product data sheet.
Comprehensive |
Factory Parts and Procedures | YES
|
Selected Factory Upgrades | YES
|
Coverage |
Defects in Material / Workmanship | YES
|
Normal Wear and Tear | YES
|
Comprehensive | YES
|
Turnaround Time |
14 Business Days (Typical) | YES
|
Transport |
Two Way Ground and Express / Air | YES
|
Length of Time |
3-Year Options from Start | YES
|
Brochure: EaseOfCare