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Help Desk Support

AGen help desk solutions can streamline help desk operations by automating ticketing systems
AGen help desk solutions can streamline help desk operations by automating ticketing systems and tracking the status of support requests. This improves response times and enhances overall user satisfaction.
Introduction
A help desk solution enables the IT department to allow users to log and systematically manage complaints. It provides a platform where users can follow up on their complaints, and IT managers can also track and follow up on complaint cases.
What to be track?
  1. Problem
  2. Staff
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More information https://www.alcaidc.com/public/newsinfo.aspx?emailID=11746

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