Retail Line/ Queue Busting Make simple with Honeywell/Intermec CK3R mobile computer, simplified your payment process
15/Nov/2014

Industry Need

With stiff competition from online retailers, brick-and-mortar outlets must compete on service and total shopping experience. However, delivering on the promise of an exceptional experience can be challenging; insufficient checkout resources at peak times lead to long lines, frustrated customers, and abandoned carts or baskets.

Paradoxically, adding fixed sales counters consumes prime retail space (a particularly pronounced effect when they are not staffed or needed), and trapping staff behind checkout stations limits their ability to assist customers.

As shoppers grow increasingly sophisticated, lack of informed assistance or encountering items out-of-stock in a desired size can drive showrooming, where the physical store becomes a test facility and the order is ultimately placed on-line, often with a different retailer. To thrive in the current retail environment, finding ways to delight customers, add value, and creatively convert impulse shopping to sales becomes ever more important.


Intermec Solution

Advances in mobile technology now enable significant changes to the way retail establishments can service customers. Capitalizing on this trend, many stores are just now experimenting with mobile checkout, while some have already completed full implementation. With handheld computers such as the CK3R and mobile printers such as the rugged PB21 or durable PR2 with integrated magnetic stripe readers, retail associates can scan merchandise, process payment, and print a receipt anywhere within the store; thus the shopping experience flows seamlessly from consultation to purchase without leaving the product display. Ensuring maximum uptime, these durable mobile productivity tools are engineered to remain operational after repeated drops to hard floor surfaces, significantly outperforming fragile consumer-grade devices.

Smartphone-armed consumers have grown accustomed to instant confirmation of inventory and shipment dates. When retail associates have access to capable mobile devices with real-time enterprise information, out-of-stock verification can quickly transition to an inventory search throughout the retailer’s outlets, distribution center, and supply chain. Instead of sending the customer home empty-handed, the conversation can close a sale for home delivery or later in-store pickup.

As the compelling benefits of this technology drive adoption, a diverse base of retail establishments has implemented these solutions. Ranging from benign department store environments to outdoor users such as car washes, quick service food/drive through, and entertainment venues, the optimal receipt media must be selected to provide the needed level of performance. Duratherm III receipt stock offers good overall durability and longevity in most applications. Duratherm II receipt provides an economical option when an extended image lifespan is not required, and water exposure is not anticipated.

For the ultimate in long-retention, high durability receipts (such as extended passes), Duratherm S receipt is a tear resistant synthetic, non-paper-based stock that can withstand extended water immersion, rough handling, and exposure to harsh weather conditions.

 

Printer Recommendation

PR2/PR3 Durable Mobile Receipt Printers Profile

Fit – Fits Your Work Environment for Increased Efficiencies and Uptime

             Smallest, lightest and most durable in its class

             Simple and intuitive LED user interface

             Only printer to offer optional, integrated, PCI-compatible MSR, with AES encryption Flexible – Minimizes Your Ownership Costs for Lower TCO

             Industry-first remote management and health monitoring

             Modular accessories shared with Intermec mobile computers provide battery charging on board, or external to the printer

             Compatible with the Intermec FlexDock Modular Docking System for mobile computers and devices

             Secure Bluetooth® 2.0, 802.11 b/g, USB and IrDA connectivity options Fast – Keeps Your Teams Productive

             Fastest time to first receipt in its class

             Simple drop-in media loading

             Easiest to integrate and deploy, with all common printer languages standard PB21/31/51 Rugged Mobile Receipt Printers Profile

             Industry’s fastest label throughput

             Rugged design for the harshest mobile environments

             Easy to use and support

             Powerful smart-printing capabilities – the industry’s only “smart” mobile printers

 

Mobile Computer Recommendation

CK3R RuggedMobile Computer Profile

             Rugged – Withstands multiple 1.2m (4ft) drops to concrete across all operating temperature ranges and an IP54 seal rating against rain and dust

             Scanning – Integrated high motion tolerance 2D area imager supports high-performance, omni-directional scanning

             Radio – Supports industry standard 802.11 b/g/n and Bluetooth radio for adaptable communications

             Battery – Industry-leading battery performance will last a full shift and beyond

             Processor – Equipped with a power-efficient 1GHz multi-engine Texas Instruments processor, 256MB RAM and 512MB Flash

 

The Intermec Advantage

When enabling technologies drive dramatic improvements in customer satisfaction, it is critical that the hardware provides maximum reliability and superior performance. Intermec printers and media are optimized to deliver superior performance when used together. Seamless integration with Intermec handheld computers provides the fastest speed to print in the industry as well as simple setup and configuration. Our rigorous testing and co-engineering ensures consistently high print quality, proven

label and tag performance in demanding real-world environments, and maximum print head service life for reduced downtime. Intermec printers and media are complemented by the industry’s only complete line of integrated solutions and services, including rugged mobile computers, RFID systems, and advanced scanning technology. Intermec products and services are used by customers worldwide to improve the productivity, quality and responsiveness of their business operations.

 

For more information

Contact Intermec for more information on line busting and mobile checkout for your retail enterprise

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by: pangbk



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