ALC MAINTENANCE MAINTENANCE SERVICE ORDERING NUMBER: 62600055

BRAND: ALC >> MODEL: MAINTENANCE >> PART NUMBER: VMONTRACT

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Category:

MAINTENANCE SERVICE

Brand:

ALC

Model:

MAINTENANCE

Part No:

VMONTRACT

Barcode:

VMCONTRACT

Type:

CONSUMMABLE

Description:

ACARE MAINTENANCE SERVICE ONSITE VEHICLE MOUNT FOR 1 YEARS PERIOD MAIN UNIT CRADLE AND VM3 HARDWARE CABLING CHECK

OrderNo:

62600055

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Introduction
ALC service team offer to the market the office hour maintenance service which include onsite and inhouse support for our customer on the device they purchase from us. The maintenace service include over the phone support on the device troubleshooting. We offer end user technical support, attend, troubleshoot and escalate reported issues to manufacturer if any problem not able to solve by ALC team. Vendor management includes escalations, supports, repair and to request approvals for hardware and component replacements subject to manufacturer's warranty coverage.

Feature
* All labour
* Pickup and return services
* 24 hour call back response
* 48 hour onsite response
* Mon to Fri, 8.30 am to 5.30pm
* Helpdesk support and management services.

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Updated Since: 17/Jan/2022 16:35:18