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Zebra Training - Level 1 Troubleshooting for Barcode Label & Mobile Printers
30/Mar/2020



Course Objectives:
By the end of the course, will be able to:
  • Demonstrate device use
  • Identify product model numbers and firmware versions 
  • Quickly identify and troubleshoot the most common issues that drive calls 
  • Use best practice troubleshooting techniques to identify and solve problems 
  • Use technical resources & documentation to recommend remediation steps 
  • Describe best practices associated with minimizing NFFs/NTF’s 
  • Effectively decide when to escalate problems to Level 2

Here is the successfully completed the 
Level 1 Troubleshooting for Barcode Label & Mobile Printers Certification and has fulfilled the requirements to quality as a Zebra. 



For more information for Zebra product, please contact us.



ALC-Tech (M) Sdn Bhd
No. 30, Jalan 6/62A
Bandar Menjalara
52200 Kepong, Kuala Lumpur
Tel : 03-6280 1650 / 012-637 1650
Email : sales-KL@alcglobal.com


by: fatihah


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